Starlink Australia – Regional Queensland Setup, Costs & Referral

Get one month free with my Starlink referral link:

Starlink can’t find my address – use a Google Maps Plus Code

To find Your Google Maps Plus Code:

What my Starlink costs

The installation price changed after I ordered!

My Starlink experience in regional Queensland

Starlink Australia referral – get one month free

Starlink Australia FAQ

Starlink Australia – Regional Queensland Setup, Costs & Referral

I recently signed up for Starlink for my micro-farm in Murgon, a regional town in Queensland’s South Burnett.

Internet isn’t optional for me. I need it to run my business, website and online shop, manage email and social media, and for everyday life.

I used a friend’s Starlink referral link when I signed up, which means my second month of service is free.

If you’re considering Starlink in Australia, you can do the same using my referral link.

At the time of writing, if you sign up for Starlink using my referral link, we both get one month of Starlink service free.

Get one month free with my Starlink referral link:

https://starlink.com?referral=RC-DF-14552489-18317-4

Referral offers can change, so check the offer shown by Starlink when you follow the link for the current details.

Why I chose Starlink over nbn

I’ve been using the nbn since it became available in Murgon. It does the job, but speed issues and outages have been a fairly regular frustration.

Leroyd Street is different. My block doesn’t already have an nbn connection. Depending on the property, establishing a new nbn connection can involve additional connection and infrastructure costs, so Starlink gave me a much simpler way to get connected.

Starlink was also considerably cheaper than I expected.

The Starlink hardware was free, so I could potentially have got connected without paying anything upfront. I opted for professional installation for $70, which comes with a money-back guarantee after 30 days if I’m not happy with the service.

Cost was ultimately the deciding factor.

I had been a firm believer in supporting Australian businesses and had stayed with Telstra for that reason. But there comes a point where affordability has to win. I have to have internet, and I simply couldn't justify the cost of Telstra internet when Starlink could (hopefully!) provide the service I need for considerably less.

At $75 a month, I’m willing to give Starlink a go and see how it performs in the real world at Leroyd Street.

Starlink can’t find my address – use a Google Maps Plus Code

This was the only problem I had. My street address is 0 Leroyd Street (yes, that is a zero), but it does not appear on any maps. Ever. So I couldn’t even check to see if Starlink was available to me. Google Maps to the rescue!

If Starlink can’t find your address, your address isn’t recognised, or you’re trying to order Starlink for a block of land, new property or regional property that doesn’t have a normal searchable street address, try using a Google Maps Plus Code.

A Plus Code is essentially a digital address for a precise location. Google Maps can generate one even when the property itself doesn’t have a street address that Starlink recognises.

To find Your Google Maps Plus Code:

I found that I had to use a computer to go through this process as I could not access the correct menu on my iPhone.

Open Google Maps.
Find your property on the map.
Drop a pin on the exact location where you’ll be using Starlink.
Open the information for that pin.
Find the Plus Code. It will look something like XXXX+XX.
Copy the Plus Code.
Enter the Google Maps Plus Code into the Starlink service address field instead of your street address.

This worked for me when Starlink’s normal address search couldn’t find my property.

You’ll still need a normal deliverable address for your Starlink equipment to be shipped to.

What my Starlink costs

My Starlink service is $75 a month.

The hardware was free, and when I ordered I chose professional installation for about $70 rather than installing it myself.

Because I signed up through a friend’s referral link, my second month of service is free.

So at that point, my upfront cost to get Starlink professionally installed and running was just $70, with the referral taking care of my second month’s service.

Then came an unexpected installation charge...

The installation price changed after I ordered!

After placing my order, Starlink directed me to its Australian installation partner, Circl, to book the installation.

That’s when I got a surprise.

Circl classified Murgon as a “non-standard location” and wanted another $193 before I could confirm the booking.

I wasn’t particularly impressed. Starlink already knew my service location when it sold me Professional Installation. My location hadn’t changed, yet I was now being asked for another $193 to actually get the installation I had already paid for.

Rather than just paying it, I contacted Starlink support and challenged the additional charge.

Initially, Starlink offered to refund the Professional Installation I had already purchased. That wasn’t really the outcome I wanted — I wanted the professional installation I had paid for, not a refund followed by a $193 bill from somebody else.

So I pushed the issue.

To Starlink’s credit, they came back with a much better solution.

Starlink told me to proceed with the Circl installation, keep the invoice or receipt, and contact them again once the installation is complete. They have confirmed in writing that they will then apply a full service credit to my Starlink account covering Circl’s additional installation charge.

So I’ll still have to pay the $193 upfront, but Starlink will give me $193 in service credit.

And that actually leaves me in a pretty good position.

I already get my second month of Starlink free because I signed up using a friend’s referral link. At $75 a month, the additional $193 service credit will cover another two full months, with $43 left towards the following month.

So between my free referral month and the installation credit, I’ll have the equivalent of about three and a half months of Starlink service covered.

I still don’t think the additional “non-standard location” charge should have appeared after Starlink had already sold me Professional Installation knowing my service location. But I’m very happy with the way Starlink support ultimately resolved it.

If the same thing happens to you, don’t assume you simply have to accept the additional charge. Contact Starlink support and question it — particularly if Starlink already knew your service location when it sold you Professional Installation.

My Starlink experience in regional Queensland

I’m using Starlink at Leroyd Street, my micro-farm in Murgon in Queensland’s South Burnett.

It’s early days, so I’m not going to pretend I can give a long-term review yet.

I’ll keep updating this page with what actually happens — installation and setup, real download and upload speeds, outages and reliability, ongoing costs and how it performs for running my business and everyday internet use.

That way, if you’re considering Starlink in regional Queensland, you can see how it actually performs rather than just reading the advertised speeds.

Starlink Australia referral – get one month free

If you decide Starlink is right for you, you can use my referral link when you order.

At the time of writing, you’ll get one month of Starlink service free — and I’ll get a free month too.

Use my Starlink referral link

Referral offers can change, so check the offer displayed by Starlink when you follow the link for the current details.

Have a great day!

Kate

Starlink Australia FAQ

Can I use a Starlink referral link in Australia?

Yes. At the time of writing, eligible customers who sign up using a Starlink referral link can receive one month of Starlink service free. The person whose referral link you use also receives a free month. Referral offers can change, so always check the current offer shown by Starlink when you sign up. Here's my link:

https://starlink.com?referral=RC-DF-14552489-18317-4

What if Starlink can’t find my address?

If Starlink does not recognise your street address, try using a Google Maps Plus Code for the exact location where you want the service. This worked for me when Starlink could not find my property in Murgon.

Can I use a Google Maps Plus Code for Starlink in Australia?

A Google Maps Plus Code can be used to identify the service location when a normal street address is not recognised. You will still need a normal deliverable address for the Starlink equipment to be shipped to.

How much does Starlink cost in regional Queensland?

My current Starlink service costs $75 a month. My hardware was supplied free under the offer available when I signed up. Prices and offers can change, so check Starlink directly for the current cost at your address.

How much is Starlink professional installation in Australia?

When I ordered, I paid about $70 for Professional Installation through Starlink. I was later asked by Circl for an additional $193 because Murgon was classified as a “non-standard location”. I challenged that charge with Starlink, and Starlink agreed to cover the additional amount with service credit after installation.

What does “non-standard location” mean for Starlink installation?

In my case, Circl classified Murgon as a non-standard location and added an extra installation charge. If this happens to you after you have already purchased Professional Installation from Starlink, I would contact Starlink support and ask them to review the charge before simply accepting it.

Is Starlink worth considering in regional Queensland?

That is what I’m testing now. I chose Starlink because the monthly price was considerably lower than the Telstra nbn option I was comparing it with, and my property did not already have an nbn connection. I’ll keep updating this page with my actual speeds, reliability, outages and installation experience.

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Starlink Australia – Regional Queensland Setup, Costs & Referral

Get one month free with my Starlink referral link:

Why I chose Starlink over nbn

Starlink can’t find my address – use a Google Maps Plus Code

To find Your Google Maps Plus Code:

What my Starlink costs

The installation price changed after I ordered!

My Starlink experience in regional Queensland

Starlink Australia referral – get one month free

Starlink Australia FAQ

Questions?